Tips for Dial Global’s Affidavit Department

January 6th, 2009 by Fuzz

I have brought this up with Dial Global (a radio syndication/commercial clearinghouse) numerous times, but they haven’t a clue, so I’ll post it here for the world to see.

RadioAffidavits.com is a website where we radio types go to submit forms stating that our contracted commercials through Dial Global have actually aired according to schedule.

All of the other providers that we work with use Counterpoint Software’s affidavit program, which is fast, intuitive, and very user friendly.

Aside from only being able to use Internet Explorer to submit affidavits, Dial-Global’s system contains WAY too many clicks and scrolls in order to submit one affidavit.

Here’s the process:

  1. Log in
  2. Wait for screen to load. (it takes a long time)
  3. Click on the affidavits button which is placed BEHIND a flashing marquee.
  4. Wait for the page to load.
  5. Scroll all the way down to your show’s schedule.
  6. Scroll down on your show to get to the correct date. (three frames deep)
  7. Click on the date.
  8. Wait for the page to load.
  9. Two different “Loading, please wait” pages pop up.
  10. Scroll down on the page so that you can:
  11. Scroll down in the affidavit frame.
  12. Click “Submit”
  13. Wait through another “loading” message.
  14. Click “I Agree.”
  15. Click “Submit.”
  16. Click “Close Window.”
  17. Initial page loads, but…
  18. Wait five seconds before scrolling because page RELOADS.
  19. Goto Line 5

You could submit three months worth of affidavits with Counterpoint in the time it would take you to do a month’s worth in Dial-Global’s mess.

Get a clue, Dial Global.

Now I’m off to find a computer that still allows me to access Internet Explorer. Fun.

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